Professional Services provided with sympathy & caring attitude throughout.
It was an excellent & professional & Friendly Service, the process was smooth & straight forward.
A highly professional & efficient service throughout, our solicitor was friendly, courteous and helpful we felt that we were very well looked after. A real example of how things should be done.
The whole service was easily understood & dealt with in a good time. The costs were fair & I was kept informed of progress.
Great Service, Ruth Lucas was brilliant. Very happy with everything she has done for us.
David Albans
Practice Director & Head of Risk
David is the firm’s Practice Director & Head of Risk. He graduated from Nottingham Trent University with an MBA and has spent many years working in specialist operational roles for a number of mid-sized law firms.
David oversees the firm’s core operational functions across finance, IT, facilities and operations, ensuring that the firm’s infrastructure supports its legal teams in delivering exceptional client service
David’s work is also centred on risk and compliance an area of increasing importance to Solicitors. He supports the firm in mitigating risks and maintaining compliance with necessary regulations, including the following areas:
· Client satisfaction and complaints
· Regulatory compliance
· Data Protection
· Cyber security
· Anti-Money Laundering
· Practice management standards
